Sync Port Services to incident.io

This guide demonstrates how to set up a GitHub workflow that periodically syncs service entities from Port into incident.io's catalog, ensuring better visibility and context for your services during incident management.

Prerequisites

Complete the onboarding process.
A GitHub repository where you can trigger a workflow for this guide.
An incident.io account with admin access to create API keys.
Port's GitHub app needs to be installed (required for GitHub Actions implementation)
A Service blueprint in Port to represent the service entities you want to sync to incident.io. You should already have one installed during the onboarding process.

Admin Access Required

You need admin access to your incident.io organization to create API keys. If you don't have admin access, contact your incident.io administrator to create the API key for you.

Set up required secrets and permissions

In your GitHub repository, go to Settings > Secrets and add the following secrets:

PORT_CLIENT_ID - Port Client ID learn more.
PORT_CLIENT_SECRET - Port Client Secret learn more.
INCIDENT_IO_API_KEY - API key from your incident.io dashboard with the following permissions:
- Can manage catalog types and edit catalog data
- Can view catalog types and entries
INCIDENT_IO_CATALOG_TYPE_ID - Incident.io catalog type ID. To be created in this section.

Create a catalog type in incident.io

To sync your Port services into incident.io, you first need to create a catalog type in incident.io. Follow the steps below:

Login to your incident.io account
Click Catalog on the left navigation bar
Click on add a custom type
Fill in the following details:
- Name: a suitable name such as Port Services
- Description: Provide a description for the catalog type
- Under Categories, select Services from the list
- Under Attributes, add the following columns to reflect the properties of your Port Service blueprint:
  - url: Select string as the data type
  - readme: Select rich text as the data type
  - language: Select string as the data type
  - lifecycle: Select string as the data type
  - type: Select string as the data type
Save the changes by clicking the Save button
Once successful, click on the newly created type and take note of the ID from the browser's URL. For example, the ID might be something like 01J5RB95K5NNDE1CRQ7ZQ24YH5 for this browser URL (https://app.incident.io/organization/catalog/01J5RB95K5NNDE1CRQ7ZQ24YH5)
Create a GitHub secret (INCIDENT_IO_CATALOG_TYPE_ID) in the repository with the value of this ID

Create GitHub workflow

Let's create a GitHub workflow file in a GitHub repository for the incident.io integration:

Create a GitHub repository (or use an existing one)
Create a .github directory and workflows sub directory

Inside the .github/workflows directory create a file called sync-port-services-to-incident-io.yml with the following content:

GitHub workflow configuration (click to expand)

Blueprint Schema Matching

Make sure the property names in your Port Service blueprint match the attribute names in your incident.io catalog type. The workflow maps these properties:

url → url attribute
readme → readme attribute
language → language attribute
lifecycle → lifecycle attribute
type → type attribute

If you have different property names, update the mapping in step 4 of the workflow.

name: Sync Data to incident.io
on:
  schedule:
    - cron: "0 */2 * * *" # every two hours. Adjust this value
  workflow_dispatch: # allows manual triggering

jobs:
  sync-data:
    runs-on: ubuntu-latest
    steps:
      - name: Check out the repository
        uses: actions/checkout@v4
        
      - name: Get Port Access Token
        id: get_token
        run: |
          access_token=$(curl --location --request POST 'https://api.getport.io/v1/auth/access_token' \
          --header 'Content-Type: application/json' \
          --data-raw '{
              "clientId": "${{ secrets.PORT_CLIENT_ID }}",
              "clientSecret": "${{ secrets.PORT_CLIENT_SECRET }}"
          }' | jq '.accessToken' | sed 's/"//g')
          echo "access_token=$access_token" >> $GITHUB_ENV

      - name: Get Service Entities from Port
        id: get_entities
        run: |
          response=$(curl -X GET "https://api.getport.io/v1/blueprints/service/entities" \
              -H "Authorization: Bearer ${{ env.access_token }}" \
              -H "Content-Type: application/json")
          
          # Check if response is empty or if an error occurred
          if [ -z "$response" ]; then
            echo "No response received from Port API."
            exit 1
          else
            echo "Port Service Entities Response:"
            echo "$response"
          fi
          
          # Save response to file and environment variable
          echo "$response" > response.json

      - name: Get incident.io Schema
        id: get_schema
        run: |
          schema_response=$(curl --location --request GET 'https://api.incident.io/v2/catalog_types/${{ secrets.INCIDENT_IO_CATALOG_TYPE_ID }}' \
          -H "Authorization: Bearer ${{ secrets.INCIDENT_IO_API_KEY }}" \
          -H "Content-Type: application/json")
          echo "$schema_response" > schema.json
          
      - name: Map and Send Data to incident.io
        run: |
          schema=$(jq '.catalog_type.schema.attributes' schema.json)

          # Extract IDs of incident.io catalog attributes
          # IMPORTANT: Make sure these attribute names match your incident.io catalog type
          url_id=$(echo "$schema" | jq -r '.[] | select(.name == "url") | .id')
          readme_id=$(echo "$schema" | jq -r '.[] | select(.name == "readme") | .id')
          language_id=$(echo "$schema" | jq -r '.[] | select(.name == "language") | .id')
          lifecycle_id=$(echo "$schema" | jq -r '.[] | select(.name == "lifecycle") | .id')
          type_id=$(echo "$schema" | jq -r '.[] | select(.name == "type") | .id')

          # Read entities as a JSON array, and use `jq` to iterate correctly
          entities=$(jq -c '.entities[]' response.json)

          echo "$entities" | while IFS= read -r entity; do

            name=$(echo "$entity" | jq -r '.title // empty')
            if [ -z "$name" ]; then
              echo "Error: 'name' field is required but is empty. Skipping this entity."
              continue
            fi

            data=$(jq -n \
              --arg url_id "$url_id" \
              --arg url "$(echo "$entity" | jq -r '.properties.url // empty')" \
              --arg readme_id "$readme_id" \
              --arg readme "$(echo "$entity" | jq -r '.properties.readme // empty')" \
              --arg language_id "$language_id" \
              --arg language "$(echo "$entity" | jq -r '.properties.language // empty')" \
              --arg lifecycle_id "$lifecycle_id" \
              --arg lifecycle "$(echo "$entity" | jq -r '.properties.lifecycle // empty')" \
              --arg type_id "$type_id" \
              --arg type "$(echo "$entity" | jq -r '.properties.type // empty')" \
              --arg external_id "$(echo "$entity" | jq -r '.identifier')" \
              --arg name "$name" \
              --arg catalog_type_id "${{ secrets.INCIDENT_IO_CATALOG_TYPE_ID }}" \
              '{
                "aliases": [],
                "attribute_values": {
                  ($url_id): {"value": {"literal": $url}},
                  ($readme_id): {"value": {"literal": $readme}},
                  ($language_id): {"value": {"literal": $language}},
                  ($lifecycle_id): {"value": {"literal": $lifecycle}},
                  ($type_id): {"value": {"literal": $type}}
                },
                "catalog_type_id": $catalog_type_id,
                "external_id": $external_id,
                "name": $name
              }')

            echo "Sending data to API for entity $name"

            response=$(curl -i -X POST "https://api.incident.io/v2/catalog_entries" \
              -H "Authorization: Bearer ${{ secrets.INCIDENT_IO_API_KEY }}" \
              -H "Content-Type: application/json" \
              -d "$data")

            echo "Incident.io API response for entity $name:"
            echo "$response"
            
            # Check if the response indicates success
            if echo "$response" | grep -q "201\|200"; then
              echo "✅ Successfully synced entity $name to incident.io"
            else
              echo "❌ Failed to sync entity $name to incident.io"
              echo "Response: $response"
            fi
          done

Selecting a Port API URL by account region

The port_region, port.baseUrl, portBaseUrl, port_base_url and OCEAN__PORT__BASE_URL parameters are used to select which instance of Port API will be used.

Port exposes two API instances, one for the EU region of Port, and one for the US region of Port.

If you use the EU region of Port (https://app.port.io), your API URL is https://api.port.io.
If you use the US region of Port (https://app.us.port.io), your API URL is https://api.us.port.io.

Let's test it!

Manual Testing: Go to your GitHub repository's Actions tab and manually trigger the Sync Data to incident.io workflow to test it immediately.
Check the logs: Review the workflow logs to ensure all entities are being synced successfully.
Verify in incident.io:
- Log in to your incident.io account.
- Navigate to the Catalog section in the left navigation bar.
- Search for the Port Services catalog type or any custom name you provided.
- You should now see the synced service entities from Port listed under this catalog type.

Once the GitHub workflow runs (either manually or on schedule), the service entities from Port will be automatically synced into your incident.io catalog, giving you improved visibility and context for managing incidents.

With this integration in place, you'll have real-time access to your Port services within incident.io, streamlining your incident response and management processes.

Limitations

Note that incident.io can currently ingest up to 50,000 catalog items, keep this limit in mind when scaling your service catalog.

Prerequisites​

Set up required secrets and permissions​

Create a catalog type in incident.io​

Create GitHub workflow​

Let's test it!​

Limitations​